Aim: The aim of the study, being part of a Norwegian evaluation project of the\nRAFAELA system, was to explore nurse managers� perception of the RAFAELA system\nas a management tool in a Norwegian hospital setting.\nDesign: We applied an explorative qualitative design using focus group interviews.\nMethods: Two focus group interviews were performed with 12 nurses in different\nmanagement positions during autumn 2013. The principles of qualitative content analysis\nwere used for analysing data.\nResults: Three themes emerged. The informants experienced the RAFAELA system to\nbe a basis for a precise and common langue. Furthermore, the informants considered\nit to be a system defining quality standards of nursing care. Finally, the RAFAELA system\nprovided daily documentation of nursing intensity and thus was considered an\nimportant management tool for balancing patient needs with appropriate staff.
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